If you get a notice in the mail saying that your Metris Van or Sprinter Van has a recall, then don’t panic! All you need to do is reach out to a service center, and the staff will handle the process for you. If you’re not even sure what a recall is or why recalls are issued, then you’re in the right spot. Fletcher Jones Van Center has everything Irvine drivers need to know about Sprinter and Metris Van recall service. Take a look at some commonly asked questions with us, and schedule an appointment with our service team if your Metris Van or Sprinter Van has an issued recall.
If you notice a Metris Van or Sprinter Van recall notice, then you’ll get a letter about it in the mail. A recall is when a manufacturer sends out a warning that a certain part of a vehicle model could be malfunctioning. If the potential malfunction is deemed serious enough that a driver could get into an accident driving the vehicle model, then the manufacturer issues a recall warning on that model. The recall notice is essentially the manufacturer telling you that you should have a certain part of your vehicle serviced or replaced.
Mercedes-Benz recalls are issued either by Mercedes-Benz or by the National Highway Traffic Safety Administration (NHTSA). The NHTSA is one of the leaders in automotive safety testing and safety reviewing, testing many different makes and models every year. Because they’re one of the most trusted sources for automotive safety, they’re the only other entity besides Mercedes-Benz that can issue a Sprinter Van or Metris Van recall.
How much does a Sprinter Van or Metris Van recall cost? Costa Mesa drivers will be pleased to know that Mercedes-Benz actually covers the cost of any recall service. So, our service center at Fletcher Jones Van Center will handle any recall repairs your van needs at no cost to you. For any other service requests handled at our dealership, don’t forget to take advantage of our rotating selection of service specials.
You should have received a Sprinter or Metris Van recall notice in first-class mail, but it’s possible that it didn’t make it to your mailbox. If you recently moved outside of Huntington Beach, then Mercedes-Benz may have sent it to the previous address. If you have a pre-owned Metris or Sprinter model, then the notice may have gone to the previous owner.
If you’re unsure of whether your Sprinter or Metris model has a recall, you can visit the recall page on the Mercedes-Benz Van website. Once you’re there, enter your model’s VIN to see if it has an issued recall.
The VIN (Vehicle Identification Number) is a crucial piece of information needed to look up if your Metris or Sprinter has a recall. If you can’t find the number, then don’t worry! The VIN can be found at any of the following places:
Purchase documents
Registration forms
Vehicle titles
Insurance cards
On the outside of your car door next to the driver’s side dash or on the inside of the driver’s side door
You can also always consult your owner’s manual to find the VIN. When looking up your VIN, you’ll want to keep your eye out for a 17-digit number with no spaces.
If you have a Sprinter or Metris Van recall notice, then schedule service with Fletcher Jones Van Center. All you have to do after that is make the drive to our service center from Laguna Beach and show us the recall notice for your vehicle, which should be in the letter you received. Remember, recall services are covered at no cost to you. Once we have your vehicle, we’ll get the recall service taken care of and have you on your way in no time at all!
Contact us to get any other recall service questions answered or to handle any Metris or Sprinter Van recall services. Take advantage of our competitive Price Match Guarantee Sprinter and Metris Service Offer today. We’re conveniently located near Orange County, and we can handle anything your van needs!
We will match any service pricing or service special from authorized Sprinter or Metris dealers.
Applies to First Time Customers only.
Special internet offer must be presented to the Service Advisor at the time of write-up and prior to the service being performed. Valid at Fletcher Jones Van Center. Mercedes-Benz Vans only. Sprinter or Metris dealership must be within a 30-mile radius of Fletcher Jones Vans Center. Cannot be combined with any other offer or applied to past services. Does not include applicable taxes, shop supplies, and hazardous waste fees. Limit one original offer per person. Other restrictions may apply. Void where prohibited. See Dealer for details. Op-Code: CVMATCH
We will match any service pricing or service special from authorized Sprinter or Metris dealers.
Applies to First Time Customers only.
We don’t take it lightly when drivers like yourself continue to visit us near Huntington Beach for Mercedes-Benz van service. Let us show you why we’re a trusted provider of Sprinter and Metris service when you schedule service online! Have some questions you’d like to discuss with a service advisor? Contact us online or give us a call at (949) 718-3320! We’re happy to offer more information.
Provide us with your best email or phone number, and we’ll reach out to you!